*This FAQ section is a work-in-progress. We will update as we receive questions/comments*
How Do I Place An Order?
Please access the “Shop” tab of the Website to select products and add them to your cart. When all items desired have been added to your cart, please go to your cart and follow the instructions to checkout and process the order, which includes entering billing and shipment information.
Payment and Shipping
Upon receipt of processed payment, items will be prepared, packaged and shipped per the shipping method selected during the ordering process.
Standard processing time for orders is up to 5 business days after payment has been received. Shipping times vary by location, but can take anywhere from 2 to 5 business days.
If you are concerned you will be out of town/not at home when your shipment is expected to arrive, please leave me a note when placing your order so we may determine the best time for me to process/ship your order.
Secure Ordering & Payment Options
The checkout process is secured by HTTPS / TLS encryption and is safe for customers to purchase from this site, offering the highest level of security certification (PCI DSS Level 1). TLS (Transport Layer Security) is the industry standard security technology for establishing an encrypted link between a web server and browser, used by millions of websites in protection of online transactions with customers. This ensures account numbers and personal data provided remain private and secure, are not transmitted over the Internet unencrypted and cannot be viewed by unauthorized individuals.
Although we work hard to keep this Website secure, transferring information over the Internet cannot be guaranteed to be 100% secure.
The web-based payment service accepts payment by credit or debit card. By making a payment you authorize Wellness Crafted to debit or charge your account, allowing payment to be forwarded to us, base don the payment instructions provided on the website, subject to Terms of Service as set forth herein.
Returns & Refunds
We guarantee the quality of our products. If you are not satisfied with our products, please follow the procedure as set forth in our Return Policy for additional information. We will happily work with you!
Please consult a qualified health provider, practitioner, or aromatherapist to ensure products and essential oils are safe to use topically. Test all products and oils on a small patch of skin to ensure there are no allergies or other reactions before using on a large part of the body. Please see the Disclosures/Disclaimers Document and Essential Oils Safety page for additional information.
Terms of Service, Disclosures/Disclaimers, Policies
Please review the following policies for more information: